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Chelmsford

175 Moulsham Street
Chelmsford CM2 0LD

info@boatmansoptical.co.uk

01245 264659

Ongar

182A High Street
Ongar CM5 9JJ

info@boatmansoptical.co.uk

01277 366665

Return Policies With Online Purchases


If you're not 100% satisfied with your glasses ordered online, we offer a 7 days exchange and return policy from the day you receive your order. See details below. Restrictions for prescription lenses or returns for refunds and exchanges apply.

If your product happens to be damaged or the prescription is wrong, don't worry...we'll make it right! We'll send you a replacement and pay for all shipping costs both ways!

Order Cancellations: Orders may be cancelled within 48 hours of being placed (unless it has already shipped). After that time, the standard return or exchange policy applies.

 

Our Policy

  • Terms & Conditions
  • Return Policies
  • Delivery
  • FAQs
  • Privacy Policy
  • Cookie Policy

Useful Resources

About Us

  • Ask Emily a Question
  • Advice on Buying Glasses
  • Learn About Eyes Exam
  • Eye Care
  • Privacy Policy
  • Cookie Policy

Chelmsford Practice

Opening Hours

Monday - Saturday
  9:00am - 5:00pm



Address

175 Moulsham Street
Chelmsford CM2 0LD

info@boatmansoptical.co.uk

01245 264659

Ongar Practice

Opening Hours

Tuesday - Saturday

  9:30am - 5:00pm

Wednesday

  11:00am - 7:00pm
Address

182A High Street
Ongar CM5 9JJ

info@boatmansoptical.co.uk

01277 366665

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